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The objective for this site is a provide a useful portal to find CRM products, CRM implementers and relevant CRM articles.


Systems

The systems have been segregated by whether they are available for purchase (License) or by subscription (On Demand). License based systems are installed and maintained by the purchaser. On demand systems are installed and maintained by an Application Service Provider (ASP). We have further classified which of the following applications are applicable to the CRM product:

  • CM=Contact Management
  • SF=Sales Force Automation
  • MA=Marketing Automation
  • SM=Service Management
  • CC=Call Centre
  • All=All Applications

License Based

ACT! - CM, SF

Epicor Clientele - CM, SF, MA, SM

Exact e-Synergy - CM, SF, MA, SM

GoldMine - CM, SF, MA, SM

Infor CRM - CM, SF, MA, SM

InterAction - CM, MA

Maximizer - CM, SF, MA, SM

Oncontact - CM, SF, MA, SM

Onyx - CM, SF, MA, SM

Pivotal CRM - CM, SF, MA, SM

Relavis - CM, SF, MA, SM

Sage CRM - CM, SF, SM

Sage SalesLogix - CM, SF, MA, SM

Sopra, Enterprise CRM for SharePoint - CM, SF, SM

Update - CM, SF, MA

vtiger - CM, SF, MA, SM

 

On Demand

Entellium - CM, SF, MA, SM

eSalesTrack CM, SF, MA, SM

InfoStreet - CM, MA

Infusion CRM - CM, SF, MA, SM

Landslide - CM, SF

LEADSExplorer - CM, SF

Luxor CRM - CM, SF, MA

NetSuite - CM, SF, MA, SM

Oprius - CM

RightNow - CM, SF, MA, SM

Salesboom - CM, SF, MA, SM

Salesforce - CM, SF, MA, SM

Zoho CRM - CM, SF, MA, SM

 

Both License and On Demand

BizAutomation - CM, SF, MA, SM

C2 CRM - CM, SF, MA, SM

Commence - CM, SF, MA, SM

ConcourseSuite - CM, SF, MA, SM

Microsoft Dynamics CRM - CM, SF, MA, SM

Oracle - CM, SF, MA, SM

ORYANOO - CM, MA

Queplix - CM, MA, SM

SAP - CM, SF, MA, SM

SugarCRM - CM, SF, MA, SM

 

VARs

Value Added Resellers (VARs) implement CRM products. However many of the products listed are also implemented by the companies that own the products.

NetSuite

Sage CRM

 

 

 

Latest Articles

We have provided links to relevant articles on ERP with our 180 view on the article.

  • CRM On The Cheap: 5 Strategies That Backfire
  • Accelerate Your Customer-Centric Journey: Four Best Practices
  • CRM Software: A Must-Have for Businesses
  • CRM survey 2008
  • A users’ guide to CRM software
  • How to make SaaS CRM a success
  • Hosted CRM Buyer’s Guide
  • Microsoft Releases Dynamics CRM Online
  • Customer relationship management doesn't have to be complex and expensive
  • Salesforce.com and Deloitte Consulting Ally
  • Third annual CRM survey
Click the 180 CRM Blog for these and other articles

 

 
 
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