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The objective for this site is a provide a useful portal to find CRM products, CRM implementers and relevant CRM articles.


Vendors

The products have been segregated by whether they are available for purchase (License) or by subscription (On Demand). License based systems are installed and maintained by the purchaser. On demand systems are installed and maintained by an Application Service Provider (ASP). We have further classified which of the following applications are applicable to the CRM product:

  • CM=Contact Management
  • SF=Sales Force Automation
  • MA=Marketing Automation
  • SM=Service Management
  • CC=Call Centre
  • All=All Applications

License Based

ACT! - CM, SF

Epicor Clientele - CM, SF, MA, SM

Exact e-Synergy - CM, SF, MA, SM

GoldMine - CM, SF, MA, SM

Infor CRM - CM, SF, MA, SM

InterAction - CM

Maximizer - CM, SF, MA, SM

Oncontact - CM, SF, MA, SM

Onyx - CM, SF, MA, SM

Pivotal CRM - CM, SF, MA, SM

Relavis - CM, SF, MA, SM

SageCRM - CM, SF, MA, SM

Sage SalesLogix - CM, SF, MA, SM

Update - CM, SF, MA

 

On Demand

Entellium - CM, SF, MA, SM

InfoStreet - CM, MA

Infusion CRM - CM, SF, MA, SM

LEADSExplorer - CM, SF

Luxor CRM - CM, SF, MA

NetSuite - CM, SF, MA, SM

RightNow - CM, SF, MA, SM

Salesboom - CM, SF, MA, SM

Salesforce - CM, SF, MA, SM

Zoho CRM - CM, SF, MA, SM

 

Both License and On Demand

BizAutomation - CM, SF, MA, SM

C2 CRM - CM, SF, MA, SM

Commence - CM, SF, MA, SM

ConcourseSuite - CM, SF, MA, SM

Microsoft Dynamics CRM - CM, SF, MA, SM

Oracle - CM, SF, MA, SM

ORYANOO - CM, MA

Queplix - CM, MA, SM

SAP - CM, SF, MA, SM

SugarCRM - CM, SF, MA, SM

 

VARs

Value Added Resellers (VARs) implement CRM products. However many of the products listed are also implemented by the companies that own the products.

NetSuite

 

Latest Articles

We have provided links to relevant articles on ERP with our 180 view on the article.

  • Microsoft Releases Dynamics CRM Online
  • Customer relationship management doesn't have to be complex and expensive
  • Salesforce.com and Deloitte Consulting Ally
  • Third annual CRM survey
Click the 180 CRM Blog for these and other articles

 

 
 
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